Pause wi-fi access at bedtime

[triplexxx2070]

Hello,

Been experiencing issues with the BT app since Saturday.  Unable to toggle and keep the Pause wi-fi access at bedtime switched on, keep getting the message something went wrong.  Also unable to change the names of any devices connected to the wi-fi, doesn't save, reverts back to the original name.

Anyone else encountering issues with the BT app?

TIA

[JohnC2]

Hi @triplexxx2070, welcome to the forum, and thanks for posting.

Sorry that you're having a problem with the MyBT app. Have you tried uninstalling the app and installing it again to see if that fixes the problem?

Cheers

John

[triplexxx2070]

Yes tried that, even downloading onto 2 additional phones, still the same, no improvement.

[JohnC2]

Hi @triplexxx2070, thanks for the update and trying that out.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.

Cheers

John

[Hazza27]

Hi, I too have been experiencing the same issues for the last few weeks. There are 3 devices that I cannot turn on bedtime controls for. 

Any assistance appreciated - it is driving me bonkers!

[DavidM]

Hi @Hazza27 and welcome to our community.

Have you tried uninstalling and reinstalling as per @JohnC2 advice?

Cheers

David

[Hazza27]

Indeed, have tried that but to no avail. It is curious as it is only certain devices....

[DavidM]

Definitely a curious one @Hazza27 .

I'd like to have a look at this for you so I'll drop you over a private message now so you can get in touch.

Cheers

David