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Stevehere25
Beginner

on ‎14-07-2025 12h31

2,454 Views
Message 1 of 4

Public wifi

Hi all,

New to BT/EE I was looking around my account and turned off public WiFi by mistake, I turned back on but my Hub doesn’t seem to be broadcasting it now. I’ve rebooted etc to no avail

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎14-07-2025 13h43

2,423 Views
Message 2 of 4

Re: Public wifi

if you have turned it back on it can take a few days for system to be updated  other way is a factory reset of the hub using the recessed button on back and hold until hub lights flash



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Stevehere25
Beginner

on ‎19-07-2025 17h00

2,301 Views
Message 3 of 4

Re: Public wifi

Done the factory reset to no avail and customer support don’t know what I’m on about 😆
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WSH
Recognised Expert

on ‎20-07-2025 9h03

2,243 Views
Message 4 of 4

Re: Public wifi

Last time I had a play with it, it took more like a month to update rather than a few days.

While I can understand it in places like pubs etc., it’s an outdated concept on home Wi-Fi and should be removed in my opinion.  Most people on here moan about not being able to turn it off.  Why do you want your hub acting as a public hotspot?

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