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Message 1 of 2

Unlink BT EE from Xbox Microsoft Account

Hello

I've seen similar posts and appears it needs mods to assist?

My 6 month Xbox gamepass recently expired (this or last week) its definitely cancelled auto renewal as mybt only offers option to readd.

I can't pay or redeem codes I get them following message

PUR-ConversionBlockedSyndicated

Which I've seen similar posts, could I get some help please?

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Message 2 of 2

Re: Unlink BT EE from Xbox Microsoft Account

Hi,

Check your Xbox account's billing history to ensure there are no outstanding or unresolved issues related to your subscription. If you have a valid subscription code, try redeeming it directly through the Xbox website or your console. Make sure you enter the code correctly.

Thanks
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