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Unlink Xbox Game Pass Ultimate please

Same request as others really, can someone unlink my BT account with Xbox please? 

I had a pass for a month over Christmas/New Year, turned off renewal in MyBT and got email confirmation, but my Xbox account is still flagged as "Ultimate" even though I don't have an active subscription.

I also received the email doing the rounds about fraudulent activity, but I no longer have access to any extras in MyBT, including the Xbox add-on. 

I would like to return control please, I have received a 3 month code as a gift that I cannot use.

Confirmation 19th JanuaryConfirmation 19th JanuaryFraud email 9th FebruaryFraud email 9th February

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BT Smart Hub 2 | Halo 3+ | Sky Q | Apple TV 4K | LG OLED
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