<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Xbox Ultimate Game Pass subscription still linked to BT
BT have recently cancelled my Xbox Ultimate Game Pass as they thought it had been added fraudulently. I have been refunded but, when I log into Microsoft, it says my subscription is still managed by BT and I can't unlink it.
I've logged into my BT account but I can't find a way of unlinking the two accounts. I can't even find anywhere in BT that shows anything to do with Xbox game pass.