Im a BT BB customer and having trouble logging into my own BT wifi hotspot ( as a test ) before we go away.
For the BT i.d / P.word ... its asking for, I am using my normal main email address / P.word which works fine for logging in to MY BT
but the hotspot wont take it, - where am i going wrong . thanks for any help
It should be the same as your BTID username and password.
If you have changed your password recently, try using the old password.
With the ubiquity of free wifi these days, BTWiFi isn't really necessary.
so, I was using my normal login credentials to log in to my own hotspot at home , which I knew should be the way to do it, and eventually, after many failed attempts rang the help desk to be told " you have to select BT Broadband from the drop down options ," ... NOT BT wi-fi ? oh .. ok ..I thought . So I did this, logged in straight away , yipee .
Hope this helps anyone wanting to get BB from a hot spot when out and about
Ah yes, I keep forgetting the drop down defaults to the 'wrong' option. Well pointed out.
Well, I wonder if there is a need for the drop down " wi-fi " option . I didnt ask the help desk , wish i had done because if there is never a need, the option may as well be removed ??