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Xbox Game Pass Ultimate not working

Hi all. Recently upgraded to Full Fibre 500 and received an email shortly after stating i was had an xbox game pass ultimate  6month included so my son was happy with that.

Everytime I go and try redeem it I get an error. Tried on various laptops, iphones but still the same error. I tick the T&Cs box but then get the error message saying 'unable to process your request'. 

Any ideas?

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Re: Xbox Game Pass Ultimate not working

there appears to be a problem just now

https://community.bt.com/t5/Bills-Packages/Xbox-Games-Pass-Issues-quot-Unable-to-process-your-reques...



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