this not satellite its an Ariel input is for things such as Freeview you cant connect a dish it to just switch to internet only mode here
do not pay for a visit if you only have a sky dish @sinclair_katie they wont be able to do anything as you dont have an Ariel if you only have a sky dish
Do you currently have a traditional aerial? Or do you only have a dish?
It is a cable from the aerial to the BT Box, (optionally via a wall socket), that is needed.
No matter how much you try different cables, it won't help unless you have an aerial at the other end.
picture of what your trying to connect would be helpfull click insert photos icon and upload it dont include any personal info
aere you missing the F connector from the end of the airel wire ?
The most common type of TV aerial wall socket looks like this:
If your wall socket is one of these, the correct cable to use is a male to male coaxial TV aerial lead. I'm not sure if the forum rules allow me to post a link to a specific product, but an internet search should come up with something that looks like this:
The pictures should appear after they have been cleared.