Apps on EE TV Box

[beleaguereddad]

Just started with BT/EE yesterday for TV & broadband - how can I remove or add apps to my TV box? There are a couple on there that I don't want the kids to see/use but can't find out how to remove or at the least hide them.

Thanks in advance. 

[Keith_Beddoe]

@beleaguereddad 

Is your account with BT or EE?

If you are an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

[beleaguereddad]

All a bit murky really - the router has BT on it, the box the kit came in has BT on it but the remote has an EE logo as the on/off button. As far as I'm aware, I'm a BT customer but who knows! 

[Keith_Beddoe]

@beleaguereddad 

Did you setup a BT ID or an EE ID, when you placed your order?

https://id.ee.co.uk/login

Or https://my.bt.com/appsconsumeraccount/secure/dashboard.do

[beleaguereddad]

BT

[Keith_Beddoe]

@beleaguereddad 

That is a bit odd if BT are trying to get new customers onto EE?

You are on the right forum, so hopefully one of the forum members can help, as I do not have a TV account.

[dephead2004]

AFAIK there is no way to add it remove apps from BT or EETV. 

[Midnight_Voice]

@beleaguereddad 

Alas, you can’t remove or hide them 😢

But you should investigate Parental Controls on BT or EE, once you have clarified whose broadband you have.

[beleaguereddad]

Thanks everyone for your input, much appreciated. Hiding the remote may be the order of the day.....