BBC iplayer UHD content on BT TV Box Pro

[JulioP]

Hi guys, 

When I look at BBC iplayer using the native app on my TV I can see the UHD logo appearing in some of the more recent TV series, but when I watch on my BT TV Box, I don't see this UHD sign..

Is UHD not supported for BBC iplayer via the BT TV box?

The prime video app on the BT TV Box does show the UHD / HDR sign for some films and series. 

Thanks, Julio

[zulu17 · Accepted solution]

BBC iplayer  UHD plays on  the BT TV BOX Pro .

Try searching when in IPlayer  for UHD and you should see list of UHD programmes.

There is in the IPlayer servings under Try new features in IPlayer Beta  an option to “Play UHD test loop”.

the BBC also lists the content ay

https://www.bbc.co.uk/iplayer/help/questions/features/uhd-connected-tv/#/Notification

[zulu17]

servings = Settings in my earlier post

[JulioP]

Thanks @zulu17 I played a bit with the settings, I think I only changed the sound, but I can now see the UHD mark I was referring to.

[DavidBrent]

I have the same issue but my pro box does not have Uhd options in the settings within iPlayer beta. Any ideas?

[Bluemoon1]

@DavidBrent without sounding condescending have you got a UHD TV. Otherwise I don't think it will show UHD options. 

[DavidBrent]

Hi @Bluemoon1 , perfectly valid question, yes, my TV is Uhd. As per @JulioP , the native iPlayer app on the TV has the UHD banner for available programmes. 

[JulioP]

@DavidBrent if you go to your BT TV box settings / picture and sound / HDMI display - make sure that shows UHD 50fps?

[DavidBrent]

@JulioP it's set to UHD already. I recently recontacted to remove BT sport and Now boost, it shouldn't have any bearing on the iPlayer app tho. Everything says it's up to date when checking the software versions.

[JulioP]

@DavidBrent Do you have prime video?  Does it show the UDH programs there?