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Message 1 of 5

BT Pro Box

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I have just moved my pro box into another room and connected it to the Wi-Fi rather than directly to the hub via an Ethernet cable and now can’t watch any live tv channels. The signal strength is excellent but it appears that I can’t watch live TV unless it’s plumbed into the hub which is only any good if you have the box in the same room as the hub or have a disc which I don’t have. Am I right?

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Message 2 of 5

Re: BT Pro Box

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The Pro Box does support WiFi for live TV via the EPG. Are you trying to access Freeview without an aerial? 

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Message 3 of 5

Re: BT Pro Box

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Hi, yes but I’ve also changed broadband suppliers so not sure if it’s that or the fact I’m trying to watch Freeview via Wi-Fi rather than the Ethernet cable?

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Message 4 of 5

Re: BT Pro Box

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If you've not got BT bb you can only get freeview via an aerial

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Message 5 of 5

Re: BT Pro Box

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Freeview via IP, either ethernet or WiFi is only available if you have BT Broadband and I believe you also need a BT TV subscription.