Have been with BT for 10 months now and am on my second pro box. The first box had all sorts of problems and needed re booting or resetting every few weeks, final straw was when all recordings were marked as failed and unplayable.
Although it was working okay when the the BT engineer called he swapped it for a new box anyway, he did say he has swopped quite a few of the pro boxes because of similar faults. I have heard that some boxes have Type B on the label (both of mine haven't), the engineer didn't know of any difference between the two boxes or at least hasn't been told of any.
The new box is about six weeks old and has needed to be rebooted once due to pixilated picture. The other problem which has started again last week is the 'ghost' failed to record alongside a successful record, this problem has been going on since last November but had stopped for a while until it came back last week, the first time on this box.
With all the problems with the Pro box I can't help think that both the mods and BT have been slow to comment and assure us that these problems are being worked on and fixes will arrive soon.
