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ByJings
Contributor

on ‎29-05-2022 19h31

1,712 Views
Message 11 of 14

Re: BT TV Box (YouView +) does not restart after updates

That sounds pretty much like I do, except I don't wait the 15 minutes and just use the switch to cycle the power about 1 minute after getting the 100% complete message.

The suggestion above to skip the auto update and do it manually might be more reassuring as cycling the power always seems a last resort.

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NigelB72
Guru

on ‎29-05-2022 19h32

1,710 Views
Message 12 of 14

Re: BT TV Box (YouView +) does not restart after updates

@ByJings I waited 15 minutes because mine just got stuck on Updating and didn't go any further 

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MoE1
Contributor

on ‎07-10-2023 17h40

982 Views
Message 13 of 14

Re: BT TV Box (YouView +) does not restart after updates

I’m sure you’ve already found the resolution to this problem but I’m leaving this for the benefit of anyone in the future visiting this in the future. All i do is unplug the box for 1 minute and reply back. That’s it. 

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ByJings
Contributor

on ‎18-12-2023 14h47

765 Views
Message 14 of 14

Re: BT TV Box (YouView +) does not restart after updates

The box now seems to install updates and restarts automatically without any issue.

Perhaps one of the many updates fixed the problem.

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