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Message 1 of 5

BT TV Pixelating Channels

Some channels such as Quest & QVC are pixelated this started about a week ago and is still ongoing, both channels have a 100% signal quality & 92% signal strength. I live in the North East and wondered if any one else is having the same issue.

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Message 2 of 5

Re: BT TV Pixelating Channels

Are these HD variants? If so they're due to be switched off so may be on reduced power.

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Message 3 of 5

Re: BT TV Pixelating Channels

No these are the normal SD channels strangely all other SD channels are fine
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Message 4 of 5

Re: BT TV Pixelating Channels

With such high strength and quality it could be that they're overloading the tuners in the box. You probably benefit from a signal attenuator which can be picked up for a couple of quid on Amazon. This will allow you to turn down the signal strength being received.

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Message 5 of 5

Re: BT TV Pixelating Channels

Hi ok thanks for that will give it a try