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Message 1 of 7

BT TV

I have been unable to watch TV tonight using my TV box.  The pictures is constantly pixilated on all channels.  There is nothing wrong with my internet speed and I have turned off and restarted all devices.  This isn't the first night I have had issues.  

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Message 2 of 7

Re: BT TV

When you say all channels do you mean the Freeview broadcast channels such as BBC1 as well?
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Message 3 of 7

Re: BT TV

@murf1000 

Is this via the aerial feed or do you have a Pro box and getting all channels via the internet?

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Message 4 of 7

Re: BT TV

I have the pro box and and getting the channels via the internet.

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Message 5 of 7

Re: BT TV

I am getting the same quality on all channels.  

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Message 6 of 7

Re: BT TV

@murf1000 

How are you connecting to the SmartHub, if you are using a SmartHub?

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Message 7 of 7

Re: BT TV

It's connected via the wireless router, using wifi

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