BTTV 4K Pro with TP-Link third party router

[BelgarionV]

Been searching around, but can’t find any answers specifically helping this.

I've just bought a TP-Link AXE75 because I need more control over what bands are attached to endpoints. I’ve got it setup fine with the internet on everything apart from my BTTV box.

I understand from reading other articles on here and elsewhere that there are issues with BTTV / EETV playing nice with third party routers, and wondered if someone had found a way of getting it working with a TP-Link router? 

I’m running an Ethernet to the box via a switch. No issues before when connected to the smart hub 2

[TimCurtis]

@BelgarionV 

What problem(s) are you experiencing now with the TP-Link router?

[Crimliar]

Certainly with the older YouView boxes, if you changed from using a BT router to a third-party router, the common cure was a FULL reset of the box, not the router!

*Users on this forum regularly suggest that there can also be an issue with multicast routing on some routers, but I've never seen it.

[TimCurtis]

Can't agree with @Crimliar above.

Never experienced anything like that or read it as a solution.

Switching to a 3rd party router does require that it supports multicast  & IGMP Snooping when used with a TV package.

[GarethPrice · Accepted solution]

@BelgarionV  From the AXE75 Manual

From what I can see you should tick v3 as this is backwards compatible with v2