<p>All files will be deleted once BT Cloud is closed. If you want to keep your files, make sure to <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">download them before 31 October 2024</a>.
Hi @Jonathan_Middleton thanks for posting. The original issue with "dual connected" boxes was fixed in an earlier build but if you get any further problems please do post back here so we can take a look at it.