Bt humax dtr2100wont find any channels, when connected to my new (first) smart TV.

[yorkspark]

Doesnt freely use internet and not the coax for channels? perhaps its the powerline adapters thats causing the issue

[Kimberlin]

@Sljbmc  Did you manage to resolve your problem?

[Sljbmc]

Thank you for your reply.

If the problem is as you suggest, wouldn't this mean the old TV wouldn't find channels when tuning too? 

I'm away at the moment but will try and alternative aerial cable next.

Also planning on trying to find a very long ethernet cable to rule out an issue with the Power line Connectors.

By the way, I brought the Freeview box with me and tried here (a different signal area though) and it tuned 168 channels.

[DarrenDev]

The powerline connectors won't make any difference either - the box doesn't need an internet connection to tune channels.
As long as you're 100% sure that you're trying to tune the channels using the YouView settings, then the only thing that matters is the TV aerial connect going INTO it. The broadband connection and TV connected don't affect it at all.

[Sljbmc]

Thanks for you reply.

I am away at the moment and brought the box with me to try out with another set up, again with a non smart TV.  It worked fine and foundc168 channels in this different signal area. Box has recorded and replayed.

I will try what you suggest when I return home. Don't think I've tried this already🥴

[Sljbmc]

I'm away from home at the moment. I brought the box with me to try at another set up and it's working ok. 

Following input from the forum, I have a couple more things to try when I return home.

[Sljbmc]

I'm back home now and planned on trying this with a borrowed box, so that I could keep the 168 channels on my own box. Stupidly I assumed that the power cable connection would be the same so didn't borrow the cable too, and it's different.

I'm loath to rescan my own box in case I lose the channels I got while I was away, but will I be able to record these channels if not scanned from the aeriel at home?

[DarrenDev]

If they're from the same transmitter then it doesn't matter where you were when you scanned - the channels would be the same.  The only thing that might differ is signal strength - you may have channels in your list that don't work, or may be missing channels that otherwise could.

If channels work to watch, then they'll work to record, but if they work to watch then a channel scan would also work.

[Sljbmc]

Although I can see the channels (those found while I was away) on the guide, I'm unable to watch them (blank screen) so assume a different transmitter as it asked me to choose a region, neither of which were the location I'm in now.

When I now put the aerial into the box only, and the hdmi cable from box to tv, the box error message is telling me signal is weak and to check aerial, so it isn't reading the channels that are there.  I haven't tried rescanning. 

Next step was to try to borrow a power cable or another digital box, but as I can't view the channels, I suppose I might as well try tuning again.