cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
792 Views
Message 1 of 3

Cancelling BT TV

Go to solution

Hi, I’ve been in contract for BT TV since Dec 20 and currently on BT Essentials (out of contract since Dec 22), if I cancel completely - will I be charged for return of the box? As it has currently failed and isn’t working anymore 

0 Ratings
Reply
2 REPLIES 2
765 Views
Message 2 of 3

Re: Cancelling BT TV

Go to solution

If you get your Youview box or router after December 2019 then you will have to send it back.

0 Ratings
Reply
707 Views
Message 3 of 3

Re: Cancelling BT TV

Go to solution
You will be required to return the box, but you won't be charged to return it (the postage is free).