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Gaz91
Aspiring Contributor

on ‎08-11-2022 22h59

1,727 Views
Message 11 of 23

Re: Discovery Channel

It is available on the Now Entertainment Addon. If you login to your My BT and go to your products and go to the part your add on and when it shows the Now Entertainment Addon click on ser channels the discovery channel logo is showing. 

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zulu17
Distinguished Guru
Distinguished Guru

on ‎08-11-2022 23h30

1,715 Views
Message 12 of 23

Re: Discovery Channel

I believe .

The Entertainment  addon  to your current TV package you have is  for Now Entertainment membership which would comprise those channels included in Now Entertainment membership, Discovery is not a Now Entertainment channel ( if it were it would be available to all with Now membership in the Now App).  Were you to flex your package to Entertainment then that package would include the now  entertainment membership channels , Discovery and  AMC.

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Gaz91
Aspiring Contributor

on ‎09-11-2022 1h09

1,697 Views
Message 13 of 23

Re: Discovery Channel

My main package is the Big Sport but I have the Now Entertainment Flex option. I can access the AMC via my pro box and also in the BT TV App, but in the BT TV App and also my pro box, the discovery channel, it display I need to upgrade my package
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zulu17
Distinguished Guru
Distinguished Guru

on ‎09-11-2022 11h12

1,659 Views
Message 14 of 23

Re: Discovery Channel

Unfortunately BT currently appear only to give you Discovery if your main package is Entertainment, Big Entertainment  or VIP.

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Gaz91
Aspiring Contributor

on ‎09-11-2022 12h25

1,640 Views
Message 15 of 23

Re: Discovery Channel

@DarrenDev Could you look into this problem 

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Gaz91
Aspiring Contributor

on ‎09-11-2022 12h44

1,626 Views
Message 16 of 23

Re: Discovery Channel

Screenshot_20221109_124340_com.android.chrome.jpg

 

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DarrenDev
BT Sport Expert

on ‎09-11-2022 13h59

1,602 Views
Message 17 of 23

Re: Discovery Channel

@zulu17 is correct - the Discovery channel isn't part of the Now TV packages.  It's part of the Entertainment, Big Entertainment, VIP, and VIP 4k packages (which also include Now TV as part of them).

I've raised an issue regarding bt.com showing incorrect information.

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Gaz91
Aspiring Contributor

on ‎09-11-2022 18h09

1,539 Views
Message 18 of 23

Re: Discovery Channel

@DarrenDev When will the discovery plus app be available to BT Customers?

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DarrenDev
BT Sport Expert

on ‎09-11-2022 18h13

1,535 Views
Message 19 of 23

Re: Discovery Channel

I'm still only allowed to say "soon", but I think it'd be fair to say you're not likely to be using it over Christmas.
In a VERY rare move, it's being given to employees first (using us as guinea pigs). I work alongside the guys who are developing the system to join BT and Discovery systems together, and even I don't have access yet.
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scointer
Recognised Expert

on ‎09-11-2022 19h38

1,492 Views
Message 20 of 23

Re: Discovery Channel

@DarrenDev 

Sorry to slightly change subject but I have now seen vip4k mentioned twice. I thought there was only a vip package not a vip and a vip4k package.

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