F1 sky sports series link not working

[garybs29]

@derekscarborough that TNT issue is a known one, of course it was only admitted after I raised it on the EE forum

[MartinJSUK]

Worth warning that my recording of the Grand Prix itself for 1.55 today has dropped out of my planner into 'scheduling problem' overnight, fortunately I noticed so won't miss the race, but I'd advise everyone to check.

[EPGWhizz]

@zulu17, thanks for taking the time to feedback. Yes, unfortunately there are some ongoing issues we are seeing with titles and synopsis translation through our metadata service provider.
We are working with them daily to resolve and put in process to improve the accuracy.  Progress is being made, apologies this has taken longer to stabilise than we hoped.

[EPGWhizz]

@zulu17  thanks for taking the time to feedback. Yes, unfortunately there are some ongoing issues we are seeing with titles and synopsis translation through our metadata service provider.
We are working with them daily to resolve and put in process to improve the accuracy.  Progress is being made, apologies this has taken longer to stabilise than we hoped.

[EPGWhizz]

@MartinJSUK  I understand  your frustrations and apologies for the issues you are facing. We are working to resolve these recent integration issues and improvements are taking effect.

The Chequered flag program on Sunday was identify, via Sky, as a separate series so therefore fell outside of the series recording of the F1 races. 

[zulu17]

@EPGWhizz  The Chequered  Flag  program on Sunday had no series  crid . Ie it was not identified as part of any series. So another discrepancy. 

[zulu17]

@EPGWhizz  sorry you have not addressed  my concerns .

[Alistair-S]

Hi @Gdotp  

based on the time you posted this, i assume this occurred on the British GP? did you see this also occur on the Belgium GP too?  the delay in the start time may have impacted the one this week

Also, when you say it failed half way through, do you mean that it recorded half the program, but then stopped or half way through the recording, it completely failed?

currently looking at your issue, but just wanted to double check when you experience the issue and  just wanting to make sure i understand the behaviour

thank you

[derekscarborough]

The programme description issue still persists, I just set this coming weekends Hungarian Grand Prix  to record and the description for the race is 'The Canadian Grand Prix'. I also watch F2 and F3 and once again the description 'sprint race' and 'feature race' are missing.

I will have to keep checking for any problems with the set recordings and adjust as necessary.

If these problems persist I will definitely look to jump ship to sky stream.

[Alistair-S · Accepted solution]

thank you for raising. i will raise to the relevant teams