on 25-10-2022 15h39
I've lost the HD add on for my account? It's no longer showing up as an add on
on 25-10-2022 17h23
Is that just in "MyBT" or have you actually lost access to HD content on TV or both?
on 26-10-2022 10h02
Hi @jam2000
A second thread
https://community.bt.com/t5/TV-Content-including-BT-Sport/No-BT-Sport-HD-4K/m-p/2258574#M26296
Implies that your issue with HD content arose after changing your TV package.
