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Message 1 of 3

HD add on gone

I've lost the HD add on for my account? It's no longer showing up as an add on

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Message 2 of 3

Re: HD add on gone

Is that just in "MyBT" or have you actually lost access to HD content on TV or both?

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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Message 3 of 3

Re: HD add on gone

Hi @jam2000 

A second thread 

https://community.bt.com/t5/TV-Content-including-BT-Sport/No-BT-Sport-HD-4K/m-p/2258574#M26296

Implies that your issue with HD content arose after changing  your TV package.

 

 

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