Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jj01
Beginner

on ‎01-04-2023 16h17

1,415 Views
Message 1 of 3

Having problems with Prime App and ITVX App on You view box ,

Its running very slow and once you play a programme if you pause and ff or rewind  it throws you out of app  and when reloads you resume and exactly the same....Also ITVX app also plays up on ff or rewind and you end up with a blank screen or no sound reload ,access the app several times and will eventually play ok ..any advice greatly appreciated .

Note Prime App plays fine on other smart tv's in the house just youview giving issues, tried factory reset  as suggested on another member and no difference.

 

0 Ratings
Reply
2 REPLIES 2
NigelB72
Guru

on ‎01-04-2023 19h36

1,390 Views
Message 2 of 3

Re: Having problems with Prime App and ITVX App on You view box ,

Prime has always been a bit iffy on anything other than the Ultra HD box and up. I think Amazon released a new version a while back that doesn't play nicely with the older boxes and the ITVX app is just useless 

0 Ratings
Reply
biohazardx9
Aspiring Expert

on ‎03-04-2023 10h27

1,326 Views
Message 3 of 3

Re: Having problems with Prime App and ITVX App on You view box ,

Agreed

but the newest update to the pro boxes breaks prime if you have frame rate matching on.

With mine I had a HDMI HDCP sync issue. went into a loop before amazon eventually spat an error saying I had no HDCP. With the setting OFF it works fine.

Some of these bugbears are truly a pain.

ITVX is just simply diabolical. - don't get me started on that one! 

  • Wrong logo - some think they still don't have itvx
  • no live fast channels
  • slow to use
  • that black screen bug was just annoying. cant FF or RW!
0 Ratings
Reply