How the heck do I renew my BT Big Sport TV?...
- I had/have a BT TV & Broadband package for almost the past 2 years which is still under a 24 month contract but in the last 3 months renewal stage.
-I renewed the broadband a week ago. Not sure why I didn't do it all at once. I guess I didn't notice that by renewing the TV it also renews the broadband at the same time. Just sod's law I chose to click buttons and renew the broadband.
- Today I have gone on the BT website and tried to renew the TV - Big Sport. So it's taken me through the process of renewing page by page showing the cost ~£56 per month. Then it loads the next page and says 'Stay on you EE deal' £0 with no options to tell it to **bleep** off and that I'm trying to renew...
So it's not letting me renew- why? I am pretty sure I can renew, it's 53 days left before current deal expires. What am I supposed to do to renew and why does this stupid system take me through the process and then stop me without explaining why it isn't renewing it on a fresh 24 month term?
