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Message 1 of 5

How to return old equipment

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I have an old Youview+ box and extenders which are no longer used.  How can I return these for recycling please? 

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Message 3 of 5

Re: How to return old equipment

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Thanks for this but how do you go about getting the pre-paid bags sent out? 

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Message 4 of 5

Re: How to return old equipment

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Do you see the below when you logon to MyBT? if not then you'll have to ring 0800800150 or hope that a mod picks up on this thread.

MyBT.jpg

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Message 5 of 5

Re: How to return old equipment

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That's why I can't find anything.  No mine doesn't show this option.  I'll call the number.  Thank you for your assistance.