How to return old equipment

[Matt70]

I have an old Youview+ box and extenders which are no longer used.  How can I return these for recycling please? 

[Les-Gibson]

https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo

[Matt70]

Thanks for this but how do you go about getting the pre-paid bags sent out? 

[Les-Gibson · Accepted solution]

Do you see the below when you logon to MyBT? if not then you'll have to ring 0800800150 or hope that a mod picks up on this thread.

[Matt70]

That's why I can't find anything.  No mine doesn't show this option.  I'll call the number.  Thank you for your assistance.