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Gibbo1471
Beginner

on ‎02-10-2023 6h47

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Message 1 of 2

I can't find any HD channels after scan!!DTRT2100

Morning all 

We factory reset our DTR-T2100 BT youview box everything scanned back in but I can't find any HD channels anywhere.

We normally watch bbc1hd etc but only SD ones are showing.

I check signal strength and quality 

Strength is 85%

Quality 100% 

Any ideas many thanks Simon 

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Midnight_Voice
Recognised Expert

on ‎02-10-2023 18h06

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Message 2 of 2

Re: I can't find any HD channels after scan!!DTRT2100

@Gibbo1471 

Last time I looked, there was a bug in the tuning process which means it doesn’t show any progress. So you have to let it run blind, until after about three minutes or so, it finally comes back with your location choices, if any.

Did you give it that long?

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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