Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gibbo1471
Beginner

on ‎02-10-2023 6h47

530 Views
Message 1 of 2

I can't find any HD channels after scan!!DTRT2100

Morning all 

We factory reset our DTR-T2100 BT youview box everything scanned back in but I can't find any HD channels anywhere.

We normally watch bbc1hd etc but only SD ones are showing.

I check signal strength and quality 

Strength is 85%

Quality 100% 

Any ideas many thanks Simon 

0 Ratings
Reply
1 REPLY 1
Midnight_Voice
Recognised Expert

on ‎02-10-2023 18h06

473 Views
Message 2 of 2

Re: I can't find any HD channels after scan!!DTRT2100

@Gibbo1471 

Last time I looked, there was a bug in the tuning process which means it doesn’t show any progress. So you have to let it run blind, until after about three minutes or so, it finally comes back with your location choices, if any.

Did you give it that long?

—————————————————————————————————————
*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
0 Ratings
Reply