I can access all Now TV channels, and indeed they seem to be recording. However, I cannot watch because error IPC 6041 keeps coming up. It suggests that there is an internet link problem, but obviously there isn't as I can watch all channels.
I have been unable to access the area to reset the box, whilst keeping recordings. When I turn off box and restart, I press down arrow to bring up maintenance option. However, this disappears quickly and the box starts to reset. Apparently I am supposed to press the standby button but this achieves nothing.
Do not want to do full factory reset as I have 80% recordings.
Hi @Terwyl
Welcome to the BT Community and thank you for posting!
I am sorry for the IPC-6041 error and for the problems watching your recordings. Have a look at this link to determine which BT TV box you're using for guidance >> How do I reset my BT TV box? <<
Post back and let me know how you get on, please. If you continue to have issues we can pick up from here.
Thanks,
Robbie