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Les-Gibson
Guru

on ‎14-02-2022 16h45

781 Views
Message 1 of 2

Ownership of Now TV account following cancellation of BT TV(?)

I think this is possibly a question for @PaddyB  and the team but if anyone else can answer then please do so.

I created my Now TV account a long time ago and have been using that account since becoming a BT TV customer, today I have cancelled BT TV but I am still a BB customer, whilst on the phone I meant to ask what happens to my Now TV account now but forgot to do so.

My question then is, does anyone know if I can continue to use my existing login on the Now TV website, Roku box etc or do I need to create a new one?

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-Richie-
Guru

on ‎14-02-2022 19h01

759 Views
Message 2 of 2

Re: Ownership of Now TV account following cancellation of BT TV(?)

@Les-Gibsonwrote:

My question then is, does anyone know if I can continue to use my existing login on the Now TV website, Roku box etc or do I need to create a new one?

The account should still exist, it will just have all the passes inactive, NowTV support should be able to say if you can add new passes or need a new account to confirm.

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