Picture & Sound upgrade

[tuanton]

Definitely not clear but I'm steering clear and leaving things as they are. I have HD on Football Cricket & Golf and the Box apps for Netfix etc have good enough pictures. Tks for your response

[Brucemeister5]

We’re on the same package as you and will stay there unless I can see something to take advantage of. Running through a dummy order on the BT website would probably provide some answers, but I can’t be bothered to do that. No doubt someone will pop up with the correct info before long.

[Leanne_T]

Morning @tuanton 

Thanks for coming to the community. 

If you would like to discuss all available options and get this message looked into, please get in touch with our customer support guides. 

Thanks 🙂

Leanne.

[tuanton]

It would be interesting to hear from someone who has taken up the offer.

[Brucemeister5]

https://community.ee.co.uk/t5/TV/EETV-packages-as-of-3rd-Sept-2026/td-p/1638135/page/4
It’s also being discussed on the EE forum. Some more info in there, but still some confusion.

[tuanton]

I've seen that and just looked at my existing TV packages which are still the same as I thought. Still confused however - when looking at the list of 'extras' available there is a box under each which is labelled either 'manage' or 'add'. I took 'manage' to mean I had it, but when you click on it shows an application for a new order !!!!!