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Message 31 of 33

Re: Problem since change to EE

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Then you just need an RJ11 to RJ11 cable of the required length.

BUT make sure it's specified as being wired straight as opposed to crossover. If it isn't specified, don't buy it.

Difficult to link to a specific product as links to retailers are prohibited on these forums.

Edit: I assumed you were asking because you needed a longer on due to moving the Hub? In which case a replacement from BT will just be the same as what you already have. Or is it damaged?

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Message 32 of 33

Re: Problem since change to EE

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@Les-Gibsonwrote:

@jeanjeanie2 

@rbz5416 is wrong.

Your TV box connects to one of the LAN sockets on your hub, not directly to your line


You might want to read the requirement again...

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Message 33 of 33

Re: Problem since change to EE

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Yes, spot on
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