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Problems with pixilation of programmes

Can anybody tell me what is going on with bt television?  This happened BEFORE the current bad weather.  We are having real problems with television programmes I either try to watch live OR record a programme.  The picture in the television is continually pixilating in and out on a programme.  It is happening with ITV,Channel 5, and other programmes.  Already checked all connections to do with bt box and television connections.  Already done channels re-set,and still the problem is there.  Any ideas what can be done about this?  It is annoying we are paying for a service that does not work!  

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Message 2 of 2

Re: Problems with pixilation of programmes

Is this only affecting Freeview channels (you mention ITV & Channel 5), or does it also affect streaming channels?

Do you get your Freeview channels via an aerial connection or through the broadband connection?

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