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Probox problem

Generally happy with the Probox apart from one glitch and wondering if this is a known issue.

I have the sport package (BT/Sky sports/Eurosport).

Sometimes when changing sports channels, say going from from channel 439 to 444 by keying in the numbers on the remote, the screen goes blank, almost like it freezes. The only way to get it to respond is by keying in a freeview channel number, then keying in the sports channel number. 

The same thing happens if I change channels using the up/down channel change on the remote.

Have re-booted the box and checked for software updates, but message says it's up to date.

 

 

 

 

 

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