Remote control stops working after a few seconds.

[Davvyk]

Bt tv box pro. 

when box turns on you get about ten seconds where the remote works then it does not control the box anymore. 

The remote is active as it is controlling my tv source and volume no issue just not the Bt box after a short period of time 

ive done a full reset. 

[gspearson]

new battery?

[PaddyB]

Hi @Davvyk,

Thank you for posting. I'm sorry if you're having issues with your BT TV Remote.

I would try new batteries as suggested by @gspearson.

If that doesn't work post back and I'll be able to give you a hand getting the remote replaced.

Thanks,

Paddy