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Message 1 of 3

Remote not working

Remote not working at all. Changed batteries and restarted but still not abke to do anything.

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Message 2 of 3

Re: Remote not working

@68 

Double-check the polarity, and if possible the voltage, of the batteries you have inserted.

Look at the business end of the remote through a smartphone camera. Do you see flickering?

What device is this remote for, though? If it’s a Bluetooth remote there may be nothing to see 😢

*** Longtime YouView box owner, BT Broadband customer, but never a BT TV subscriber ***
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Message 3 of 3

Re: Remote not working

I think if its this

zulu17_0-1715627056563.png

 remote if you press any  button there should be a light up just above the top  power/onoff button.

If it is

zulu17_1-1715627267294.gif

then pressing any button should show a light at the top of the BT button.