Hi @sea2dog.
Thanks for coming here.
That's right, to receive all channels you would need to have an aerial connected.
Katie
Which cable do I need to connect from the wall socket to the TV?
Or do I have one end connected to the EETV box and which port?
Shame we can't post images on here.
Hey there @sea2dog 😊
You should be able to post images here, they just need to be approved at our end before they show in public.
There are two ways you can connect EE TV, either via IP which uses the internet, or via a traditional aerial cable.
IP mode will use either WiFi, or an ethernet cable to connect to your BT Hub, but not all channels are available.
To switch to aerial mode you'll need to factory reset your box, and you would connect a traditional TV aerial cable to the port marked 'Aerial In'.
You can find more info on setup here:
Set Up EE TV box | BT Help | BT Help
Peter
So, I can't have TV Channels using WiFi and through a connected aerial at the same time, in other words it's one or another but not both?
If I were to choose aerial mode I would lose the WiFi capability to receive my subscription channels?
Can I not connect a cable directly from the wall aerial socket to the TV missing out the EETV box?
@sea2dog That's correct.
When using aerial mode you can still connect to the internet for apps and catch up, but all live TV will be delivered by aerial.
There's no hybrid mode between the two, and a full factory reset is needed to switch between them.
Our normal recommendation is to stick to one, depending on what will best suit you.
Peter
Well I pay for HD, so it would be foolish to start using Freeview live TV
@sea2dog No, this isn't possible, as the TV signal via your aerial would need to come to the box itself rather than your TV.
There is an aerial out port as well, though, so if you want to connect an aerial to the TV as well, you can connect a second cable between this and your TV's aerial input.
Peter
I'll just forget Freeview and miss out on That's TV Channel 56 unless I could connect wall to TV so I would just change AV to view Freeview then switch back to using the EETV hub if this is all possible.
@sea2dog Normally people would use the EE TV box as an alternative to Freeview... all regular free to air channels should be incorporated with this when running in aerial mode, so you should be able to receive everything through the box that you would on your TV's tuner, plus any additional channels too.
Peter