Timing issues

[nigelf1234]

Recently, I seem to find a lot of programmes on ITV and channel 4 especially that you get near toi the end & it says "this recording has finished" with about 3 or 4 minutes to go. I can't add time on to the recording, so is this a known fault or is there a fix for it?

thanks Nigel

[Midnight_Voice · Accepted solution]

@nigelf1234 

Would these by any chance be programmes that are overrunning their scheduled time, as shown by the EPG?

YouView boxes use a system called Accurate Recording, where they rely on time markers sent out by the broadcasters to start and stop the recording.

Works great if programmes overrun, and the broadcaster moves the markers accordingly. Works drains if they don’t - and too often, they don’t 😢

But despite being pleaded with for 12 years to allow padding, given the mounting evidence right from day 1 of Accurate Recording being the most misleading name ever given to a broadcasting feature, YouView have been obdurate that they don’t intend to ever fix this, thereby keeping alive the shrinking band of competing makers of Freeview recorders.

If there is something you care about desperately, record the following programme as well, as those last few minutes will precede the recording of that programme.

Doesn't work well for series recordings, alas.

Take heart also, though, that if you record a BBC programme in IP Mode, the BBC will now play it back to you from the BBC iPlayer,  thus ensuring its completeness, albeit additionally depriving you of its surround sound, if there was any.

(And not just cutting it short, but cutting it right out, if it was never put on iPlayer, or expired off it before you watched the programme)

[Suebedoo]

I am having the same problem and have been told by EE TV that it is my freeview signal - this doesn't make any reasonable sense to me because if that were the case then my recordings would be cutting off all over the place not just at the end of a programme. It is extremely frustrating. I saw on another thread that someone was sent a new box but I don't know if that would work. I am considering closing my account.

[Leanne_T]

Hi there @Suebedoo 

I would suggest getting back in touch with the broadband technical team, they can get this looked into in more detail for you and let you know what is needed to resolve this 🙂

Leanne.

[Suebedoo]

Thank you - I will do.

[Leanne_T]

No problem @Suebedoo 

Let me know how you get on 🙂

Leanne.

[northshields]

I have exactly the same problem with ITV stations and am pretty sure that Midnight_Voice is quite right in suggesting that it is because ITV in particular are not very good at sending out the appropriate signal at the right time. If that is the case, then I am afraid that the broadband technical team are unlikely to be able to help.

[Suebedoo]

I am having problems with BBC, STV, More 4, Channel 4 and more

[Midnight_Voice]

@Suebedoo 

It sort-of is your Freeview signal, as that includes the markers for the start and stop times of programmes which YouView uses to start and stop the recordings of them.

But the broadcasters set those markers, and they are not very careful about adjusting them if programmes run over. But YouView relies on them being that careful (which they aren’t, and don’t even have to be), and doesn’t provide any fallback mechanism like padding, where you can add a few minutes fore and aft.

As it’s only ever a few minutes at either end that the broadcasters aren’t careful about, that’s why recordings aren’t ’cutting off all over the place’.

A new EETV box will make no difference. You might want to consider a Manhattan T4-R that implements padding, though it hasn’t got a remote app like the YouView boxes have.

[Suebedoo]

Hi

Could you please explain about Manhattan as I don’t know what this is