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Tsimeone
Beginner

on ‎01-10-2023 20h54

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Message 1 of 2

Watching BT TV unbearable

I have to restart my device daily, otherwise video and audio get out of sync. This is really annoying. Does anyone else have this issue? 

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mikealanr
Contributor

‎02-10-2023 9h16 - edited ‎02-10-2023 9h16

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Message 2 of 2

Re: Watching BT TV unbearable

Hi @Tsimeone 

No issues here, but some more information would be helpful. When you say device do you mean your BT TV Pro box or are you using the App? If the Box, are you using aerial mode or IP mode? Does it happen on all channels, certain channels? How is your box connected to the internet.

MikeAlanR

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