Ymv302 error post storm eunice

[San11]

Hi 

Post storm eunice I keep getting ymv302 error when I go on to the bbc1 channels. It let's me connect to Netflix etc but not BBC channels.

Spoke to BT but they told me to contact free view. My hub is a BT box and I have its not recognised by freeview so at a lost in where to go now pls? 

[Keith_Beddoe]

@San11 

Perhaps your TV aerial has been blown down, damaged, or moved to the wrong direction.

[San11]

OK thx for replying. Will hv to get a roofer on to check it. 

[Carlusha]

@San11  First of all, try inserting the aerial lead directly into the aerial socket on the TV, just to check it is in fact the aerial that is the problem.

If it is, you are better getting in touch with an aerial installer rather than a roofer as the former will have the correct positioning equipment.

[San11]

Hi that's really helpful... I'll try that, 🙏

[San11]

Hi I checked the aerial direct into the TV and it's still showing the same error message.. Next stop is to find a aerial positioner? 

[FTT]

You can get aerial positioner apps for mobile phones (assuming it has a magnetic compass built in, my old Samsung didn't but my new one does) or eBay would do for a cheap analogue device.

If you're calling out an aerial installer I'd get him to upgrade the whole aerial if it needs it as he's going to be charging anyway.

[San11]

Hi thx for the info. 

Do u recommend any specify serial app? I hv an s21. I how does the app work pls?