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Message 11 of 14

Re: Youview TV not working (black screen) code:IPC6023

Think I’m FTTP as when it was fitted it came from the telephone pole and there’s a white box on my back room wall, that then runs to the hub 

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Message 12 of 14

Re: Youview TV not working (black screen) code:IPC6023

@Clarebear86 

I have asked a team to investigate and they are looking into it for me.

Once they let me know what hey have discovered I'll get back to you.

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Message 13 of 14

Re: Youview TV not working (black screen) code:IPC6023

Thank you 🙂

 

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Message 14 of 14

Re: Youview TV not working (black screen) code:IPC6023

@Clarebear86 

Hi I have PM'd you

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