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Message 1 of 2

lost all subscription channels AGAIN

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I have no subscription channels again.  I called BT and the tech tried connectinf to my Prob box and couldn't, he then decided it probably has a failed hard drive and has to send an engineer out as the boxes are so expensive he can't just send a box out.

If it has a failed hard drive how am I able to access the apps on it and watch TV?

Any suggestions on how I can get my subscription channels back without waiting for an engineer to attend on Thursday morning?

Cheers in advance

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Message 2 of 2

Re: lost all subscription channels AGAIN

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I applied a software update to the box, rebooted it and all my channels came back 🙂

No engineer needed

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