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Message 1 of 3

sound issues

A couple of times recently, when I hit skip forward while watching recordings my t2100 makes a crackling noise and then when the programme starts playing again the sound is gone and the only way to get it back is to powercycle the box. I was wandering if this is a sign that the box is on its last legs or if there was a simple fix?

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Message 2 of 3

Re: sound issues

hi @w2pixel 

there was an issue raised here

https://community.bt.com/t5/EE-TV-YouView/Dtr-t2100-Loss-of-sound-when-pressing-skip-forward-backwar...

possibly unrerelated to your problem but it does seem to indicate that some issues are occuring with the older generation boxes with content from the COM5 multiplex channels

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Message 3 of 3

Re: sound issues

Thanks for the link I hadn't seen that thread, it's happened on film4 and drama the last couple of times I remember.

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