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HarryTheB
Beginner
174 Views
Message 11 of 18

Re: 550 spam, or phishing or malware

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Can't believe this has now just started happening to me. Has anone found a solution to this yet?

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NeilO
Moderator
Moderator
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Message 12 of 18

Re: 550 spam, or phishing or malware

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@HarryTheB welcome to the community and thanks for posting, I'm sorry to see you're getting an 550 error when sending emails. Does this happen if you try to send an email using webmail?

Thanks

Neil

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HarryTheB
Beginner
163 Views
Message 13 of 18

Re: 550 spam, or phishing or malware

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Webmail is fine NeilO.

 

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NeilO
Moderator
Moderator
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Message 14 of 18

Re: 550 spam, or phishing or malware

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@HarryTheB We can ask our email team to take a look. I'll send you a private message so you can send your details over.

Thanks

Neil

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HarryTheB
Beginner
131 Views
Message 15 of 18

Re: 550 spam, or phishing or malware

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Thanks Neil.
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HarryTheB
Beginner
110 Views
Message 16 of 18

Re: 550 spam, or phishing or malware

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Hi @NeilO, sorry to nag but you were going to send me a pm. Thanks

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NeilO
Moderator
Moderator
101 Views
Message 17 of 18

Re: 550 spam, or phishing or malware

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@HarryTheB I'm so sorry, you should have it now.

Thanks

Neil

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DanielS
Moderator
Moderator
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Message 18 of 18

Re: 550 spam, or phishing or malware

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Hi @HarryTheB,

Thanks for taking the time to speak with me this morning.

As soon as I get word back from our developers, I'll be back in touch. If I don't hear back later today, I'll chase it with them in the morning and give you a call to let you know what's happening.

Thanks,
DanielS

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