12-01-2024 18h05 - edited 12-01-2024 18h14
Attachments, in PDF format, from my partner's BTMail account, are being converted to EML format.
And are unreadable. I do not want to use MS Outlook etc.
I cannot see why!
Ideas please.
NB 'Compose message in rich text format' is ticked
on 20-09-2024 8h29
Facing the same issue. Anyone can give the solution, please?
20-09-2024 8h40 - edited 20-09-2024 8h41
Does this happen with all PDF attachments from all your email contacts or just from one contact's emails?
on 20-09-2024 13h29
The person forwarding the email with the PDF on should click the small arrow next to "Forward" and ensure its set to "In Line" rather than "Attachment". If its set to "Attachment", it will attach an EML file of the original email.
