BT EMAIL ACCOUNT

[Cliff]

Ican't get into my email acc.I get a message you need to resecure your account,set new password etc.Is this genuine,can't access anything with  my bt email address.

[Cliff]

SORRY,this is my second post regarding this problem.this is the complete message that i'm getting.

YOUR LOGIN IS NO LONGER SECURE.PLEASE( RESECUREYOUR ACCOUNT) THIS IS A CLICKABLE LINK. TO CONTINUE.

I've clicked the link takes me to a page with all manner of stuff on it.

Can anyone confirm that this is actually from BT before i start trying to fix this ,if it is genuine.I'm assuming that it is, because i can't acess anything.I've run my anti virus security which has come up clean

[Cliff]

Anyone,please

[Cliff · Accepted solution]

I've now sorted this using a bt phone number

[Leanne_T]

Hi there @Cliff 

Welcome back to the community. 

I am very happy to read you have resolved the email account log in over the phone and appreciate you updating the post to let us know. 

Thanks 🙂

Leanne.