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RayHewett
Aspiring Contributor

on ‎03-07-2024 17h26

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Message 1 of 2

BT Premium Email

I am considering ditching BT Broadband but do not relish losing my btinternet email address so would consider paying for BT Premium email. My question is: if I do will the email address I gave to my wife be retained or will she have to pay for Premium email separately

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gg30340
Distinguished Sage
Distinguished Sage

‎03-07-2024 18h35 - edited ‎03-07-2024 18h36

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Message 2 of 2

Re: BT Premium Email

If you pay for BT Premium email you retain all the email addresses you have set up.

You can keep your BT email addresses for free when you leave. They will be downgraded to BTMail Basic which can only be used on a web browser and not with email apps or clients.

See link

https://www.bt.com/help/email/bt-email-products

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