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Message 1 of 2

BTMAIL not Synchronising with outlook

Outlook says to update credentials

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Message 2 of 2

Re: BTMAIL not Synchronising with outlook

Have you changed your password recently?

If you have, did you change it by logging onto your BTMail account using a browser and after doing that change it in Outlook?

In any event can you log onto your email account using a web browser (webmail), to ensure that your password is still correct.

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