Basic email account

[Frank7]

What happens to all my files and folders with my current BT email account if I switch to a BT Basic email account

[gg30340 · Accepted solution]

Nothing. The stay the same but can only be accessed using a web browser. 

[Frank7]

Thanks for instant reply to my very first posting...great that I can keep my files and folders.

One more question...bear in mind I am just an ordinary retired guy and my email is me to friends and families and they to me..... and for on line purchases...groceries ... prescriptions  etc.

I take it there are no restrictions on this type of minimal usage and I will be able to use as now...

[Frank7]

Thanks...Sage...

[licquorice]

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@Frank7 wrote:

Thanks for instant reply to my very first posting...great that I can keep my files and folders.

One more question...bear in mind I am just an ordinary retired guy and my email is me to friends and families and they to me..... and for on line purchases...groceries ... prescriptions  etc.

I take it there are no restrictions on this type of minimal usage and I will be able to use as now...

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Everything is exactly the same as now except that you can only access mail via a web browser rather than a mail client or app on a smartphone.

[gg30340]

See link about the BTMail types.

BT Email products | Types of BT Emails | BT Help

You must log onto the email account at least once per 150 days.

See usage policy.

What is the usage policy for BT Email? | BT Help

[Frank7]

Thanks Sage...I log in to my email every day, so no problem here... all clear now... 

Regards 

Frank