Bt internet emails

[Modfather]

I am abroad and my emails won’t load via wifi or otherwise ! Account error with mail server  mail.btinternet.com not responding ! 

[gg30340]

Which country are you in?

How are you accessing your email account, is it with a web browser or are you using an email client/app?

Are you using a VPN, if so try turning it off.

[Modfather]

I’m in Germany and accessing using the Bt internet.com settings 

incoking outgoing smtp ssl

incoming  port 993

port 465 for outgoing mail 

[gg30340]

If you are using those settings it means you must be using either an email client or email app.

Have you tried using a web browser to log onto your email account that way to see if it works?

BTMail 

What device are you using?

Are you using a VPN on your device?

[Modfather]

No vpn. Still not working and back in Uk now . 
if I go through the website  emailbt.com I can see the messages of the last few days

.

[Modfather]

I’m using iPhone X

[Modfather · Accepted solution]

Solved by deleting account in apple
Mail app and reinstating . Told
It’s probably an iOS update that updates some settings . But to me they looked the same . However it’s fixed